FAQ

Are all your products eco-friendly?

Yes! Every item in our store is crafted from 100% natural, eco-friendly materials—no synthetic or non-organic ingredients. We prioritize sustainability, from sourcing to packaging.

Are your products handmade?

Absolutely. Our skilled artisans in Kyrgyzstan use centuries-old traditional techniques to create each piece with care. When you shop with us, you’re supporting heritage craftsmanship.

Where are you located?

We’re based in Osh, Kyrgyzstan—a city rich in cultural history. While our roots are local, we ship worldwide to share our traditions with your family!

Do you offer bulk discounts for families or groups?

Yes! Check out our Family & Friends Bundle for savings on large orders:

Spend $150+, get 5% off

Spend $300+, unlock free shipping + a gift

How long does shipping take?

Typically 7–14 business days internationally. Need it faster? Contact us at nomadstore.osh@gmail.com for expedited options.

What’s your return policy?

Hassle-free returns within 30 days (buyer pays shipping!).